Privacy Policy

1. Introduction

Cast Iron House Condominium (“we,” “us,” “our”) operates the resident portal at 67franklin.com (the “Portal”). This Privacy Policy explains how we collect, use, and protect personal information from residents and authorized users of the Portal. Our building is located at 67 Franklin Street, New York, NY 10013.

2. Information We Collect

When you register for and use the Portal, we may collect:

• Required: Full name, email address, and unit number
• Optional: Phone number and profile photo
• Usage data: Messages and posts on the community board, maintenance tickets, and amenity reservations
• Session data: Encrypted session cookies to keep you signed in

3. How We Use Your Information

We use your information to:

• Authenticate your identity and provide access to the Portal
• Display your name and unit number to other residents (based on your privacy preferences)
• Process and track maintenance requests
• Manage amenity reservations
• Facilitate communication between residents and building staff
• Send building-related notifications

4. Data Storage and Security

Your data is stored in a PostgreSQL database hosted by Neon, a cloud database provider. Sessions are managed using encrypted cookies (iron-session). We use industry-standard security measures to protect your personal information, including encryption in transit and at rest. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

Your information may be visible to:

• Building management and administrators: Can access all resident information for building operations
• Other residents: Can see your name, unit number, and other details based on your privacy preferences
• Service providers: Our database host (Neon) processes data on our behalf under their own privacy and security policies

We may disclose your information if required by law, court order, or government regulation, or to protect the safety of residents and building property.

6. Cookies and Tracking

The Portal uses only essential session cookies required for authentication. We do not use third-party analytics, advertising cookies, or tracking technologies.

7. Data Retention

We retain your personal information for as long as you are an active resident with a Portal account. Community posts, maintenance tickets, and reservation history may be retained for building record-keeping purposes even after your account is closed.

8. Your Rights and Choices

You have the right to:

• View and update your personal information through your profile settings
• Adjust your privacy preferences to control what other residents can see
• Request a copy of the personal data we hold about you
• Request deletion of your account by contacting building management

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. As noted above, we do not sell personal information. To exercise your rights, contact building management.

10. New York Privacy Rights

New York residents may have additional privacy rights under applicable state laws. We comply with all applicable New York data protection requirements. For questions about your rights or to submit a request, contact building management.

11. Children’s Privacy

The Portal is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

13. Contact

For privacy-related questions or requests, contact building management at 67 Franklin Street, New York, NY 10013, or through the Portal’s messaging system.